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Fiona Wilson (Managing Director and Headhunter, FJWilson Talent Services) writes: Our clients are organisations for professionals. They include membership organisations, awarding bodies, and learning providers.

Clients use our services to help them acquire, assess, and develop talent for senior and mid-level roles.

How do we add value for clients?

15 Jun 18 Lydia
Fiona Wilson

Specialist expertise: The sector that we specialise in has distinctive values and requirements. Having specialised in this sector since our foundation in 2009, we’ve developed a sixth sense for what clients do and don’t want. This helps us to assess the degree of cultural fit between employer and candidates.

Widening the field: our processes are designed to widen the range of talent available to our clients. We achieve this in two ways:

  • In recruitment, finding active candidates — those who have decided to look for a new opportunity and to make themselves available — is one thing; discovering passive candidates — those who aren’t actively looking to move but who would be interested if approached — is quite another. Our research techniques are designed to uncover passive candidates as well as active ones
  • Clients often have well-developed networks of their own, yet would like to discover candidates from beyond those networks. Doing so provides a greater range to select from and also helps the client to source more diverse, and non-traditional, candidates. For example, organisations for professional people often desire to bring in employees with commercial mentalities: this becomes easier when the candidate search accesses networks in a range of sectors.

Timeliness: Often clients wish to fill a role speedily — not only because they need someone in post, but also because many of the labour markets we work in are strong: where talent is scarce, tardiness can result in losing a potential employee. Our lean model of recruitment is designed to maximise efficiency and so prevent delays.

Continuity: Our clients, and candidates, are provided with not one FJWTS contact, but two. The makes for continuity of service, in particular by managing  contingencies day-to-day, as well as during holidays and any unplanned absences.

Personal touch: When we look at the professional discussion of talent services, we’re amazed at how often the industry overlooks the simple fact that talent services are about people. Our style of working is designed to ensure we always present a very human face.

As our case studies illustrate, candidates recognise that we do things with a distinctive personal touch. In addition, potential candidates can arrange to speak with us at times that suit them (often outside the working day/week), making for both convenience and discretion.

Not only does this help us to compile strong fields of candidates to present to clients: positive candidate experiences also help to present employers themselves in a good light.

Meeting us

Clients may meet us either at their offices or at a local branch of the Institute of Directors (IoD). IoD locations are accessible for wheelchair users (though please notify us in advance if you have any special requirements).

Candidates typically meet us over Zoom, Skype, Facetime or Google hangouts. This enables us to provide a highly flexible service outside the traditional working day and  week. We’re also happy to meet candidates in person, at a location to suit.

Dilly Clack and Fiona Wilson

Our team

Portraits of our team members, comprising employees and long-term associates, are provided on our team page.

The functions they fulfil are as follows:

Case studies

To illustrate how a talent services agency can add value for employers and candidates alike, we’ve published a series of case studies. They cover our work with

  • AAT, available here
  • The Institution of Civil Engineers: two cases, available here and here
  • The Sport and Recreation Alliance, available here

Corporate information

F.J.Wilson Ltd is a company registered in England (co. no. 7083525), founded in 2009. Our registered office is at 3 King’s Court, Willie Snaith Road, Newmarket, Suffolk, CB8 7SG.

‘FJWilson’, ‘FJWTS’, and ‘FJWilson Talent Services’ are all trading styles of F.J.Wilson Ltd.

Our terms and conditions for this website are available here. We’re registered with the Information Commissioner and for VAT (registration no. 98311134).

Candidate information

Our candidate GDPR Privacy Notice is available here.

Our Blog

Latest Updates

Anthony Haynes writes: I find that A lot of people recoil from the idea of networking. The problem, more often not, is that networking has negative associations: we tend to associate it with notions of working the room and having to sell oneself. This is a problem, because the truth of the matter is that… Read More

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  Anthony Haynes writes: In 2013 we published an interview with Tony Walsh, who directs our talent management services. We thought it was high time for an update. Q. It’s six years since we last interviewed you about your work. How has the work changed in that time? In the recruitment and selection areas there’s been an… Read More

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Anthony Haynes writes: In 2013 we published an interview with one of our resourcers, Phil Wolfenden. We thought it was high time for an update. Q. It’s six years since we last interviewed you about your work. How has the work changed in that time? The essentials of the role have changed little since we… Read More

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Anthony Haynes writes: If one of your HR team’s responsibilities is recruitment, there’s no point in using a talent agency – right? I interviewed Fiona Wilson, Managing Director of FJWTS, on this topic: One question that often arises is, how can talent agencies add value to recruitment? Shouldn’t organisations just do their own recruitment? There… Read More

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Anthony Haynes writes: On this blog we’ve had an ambivalent relationship to International Women’s Day (IWD): on the one hand, we’ve often marked it; on the other hand, we’ve questioned the appropriateness of designating a single day. It prompts the question, what about all the other days? To whom do they belong? On IWD this year… Read More

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Anthony Haynes writes: In my previous post I mentioned that the emphasis we give to continuity management has had some unintended consequences — positive ones, fortunately! The first such by-product is efficiency. We have sought to capture and communicate each of our business processes. The key motive here has been to have resources (protocols) available… Read More

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